Privacy Policy

Providing Utility Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gas and electric services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Service address

  • Any other information submitted through contact forms, service inquiries, or communications

We may also collect non-personal information such as browser type, device information, IP address, and website usage data to help improve our services and website functionality.

How We Use Your Information

We use the information we collect to:

  • Provide and manage natural gas and electricity services

  • Respond to inquiries and customer support requests

  • Communicate important service updates, notices, or account-related information

  • Improve our website, services, and overall customer experience

  • Comply with applicable legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information. We may share your information only:

  • With trusted service providers who assist us in operating our business

  • To comply with legal obligations, regulations, or lawful government requests

  • To protect the rights, safety, and property of our customers and company

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

Your Privacy Rights

You may request to access, update, or delete your personal information by contacting us. We will respond to such requests in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites. Providing Utility Services is not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Providing Utility Services
📍 919 Blackbird Landing Rd, Townsend, DE 19734
📧 cssupport@providingutilityservices.com
📞 +1 (888) 223-5236