30-Day Refund Policy
At Providing Utility Services, we are committed to delivering high-quality gas and electric services. If you are not completely satisfied, you may request a refund within 30 days of your payment, subject to the terms outlined below.
Refund Eligibility
Refunds may be issued under the following conditions:
- Refunds apply only to payments made for services that have not yet been rendered or for service fees that were charged incorrectly.
- Refunds do not cover utility usage fees or services that have already been consumed.
- All refund requests must be submitted within 30 days of the original payment date.
How to Request a Refund
To request a refund, please contact us using the information below:
Email: cssupport@providingutilityservices.com
Phone: +1 (888) 223-5236
Please include the following information with your request:
- Your full name
- Account number or service address
- Date and amount of the payment
- Reason for the refund request
Refund Processing
Once your request is received, it will be reviewed within 5 business days.
If approved, refunds will be issued using the original payment method within 10 business days.
Limitations
Providing Utility Services reserves the right to deny refund requests that do not meet the eligibility criteria outlined above. This policy does not affect any statutory rights you may have under applicable law.
By using our services, you agree to the terms of this 30-Day Refund Policy.